By Stacy Donaldson
The day began with Alan Wilson taking us on a canoe ride…into the river of planning. He introduced the technical writing diagnostic and expressed the importance of continuous education: be a lifelong learner. As a technical communicator, it is important to look after yourself and keep up-to-date with innovative technology. Wilson stated “with a bit of intelligence, imagination and nerve, you can do anything.”
After we “dried off”, we learned that technical writers come from diverse backgrounds and end up in various roles and companies. Beth Agnew told us to “be bold, be aware of things you can do, even if you think you can’t.” Rob Hanna discussed seven habits or traits that technical writers possess –or should possess: be confident, be passionate, explore you subject matter area, can problem solve, professional development, technical aptitude and comfort with chaos.
All of the presenters reiterated that it is important for technical communicators to take advantage of their unique skills and interests and look for opportunities inside their comfort level. Leverage your technical abilities. Focus on the word communication. You do not have to be an expert in the field you are/or will be working in; you simply must be able to communicate and write intelligent subject matter.
As for networking skills, Patrick McCormack reminded us of proper dating etiquette. Barbara Stuhlemmer discussed the 300 Rule and key online networks: Linkedln.com, Plaxo.com and thecontentwrangler.com. When networking, stay positive, give a handshake, and have a business card ready to give out. McCormack maintains that performance comes first and credentials come second. Be memorable and compelling. Study the vocabulary of the industry and know acronyms. Once you have impressed potential employers, show how you will benefit their organization.
Pam Patterson reminded us that a resume is the most important document we will ever write. When writing your resume, think of yourself as a product: Sell yourself. Be flexible. Investigate the company you are applying to work for and find out who is going to interview you. A reoccurring theme of the day was audience analysis: every presentation and discussion included these two words. Andrew Brooke explored interviews in more detail, as it is the interview that will get you the job. There were six points that Brooke addressed: know your audience, know yourself, be honest, be proactive, get another job (e.g. tech communicator, tech writer, info developer) and go to 11 (give 110%).
Overall, the seminar was very informative for anyone interested in a career as a technical communicator. All of the presenters gave beneficial advice and information. Bernard Aschwanden and Ana Parker-Richards did a fantastic job organizing the day; and provided great food, which is always a bonus. From this seminar it is evident that the STC is a positive organization that motivates and supports technical communicators.
